VASCOH ADJUSTERS & INVESTIGATORS

Integral service with honesty

Operating Since 2024

Registration & Licensing

Vascoh Adjusters and Investigators is a professionally licensed risk management firm established in Kenya in 2024 under the directorship of Njoroge Gitau. Licensed by the Insurance Regulatory Authority (IRA), we provide comprehensive Risk Survey, Loss Adjustment and Investigation services across general insurance sectors.

Our work is evidence-based and focused on helping insurers settle genuine claims fairly and promptly, while prudently repudiating unmerited claims through verifiable findings.

Aim: Deliver timely and fact-based reports that aid appropriate decisions on claims.
Vision: A result-oriented risk management firm anchored on efficiency, effectiveness and ethical practices.
Mission: Provide unparalleled independent services to the satisfaction of all parties by delivering timely reports based on verifiable evidence.

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Departments

  • Risk Survey (risk grading, valuation & exposure analysis, recommendations)
  • Loss Adjustment (all general insurance claim classes)
  • Investigations (general & motor claims, fraud detection and verification)

Core value: Integral service with honesty.

Services

Our services are delivered through Risk Survey, Loss Adjustment and Investigations departments.

Risk Survey

On-site assessment of physical and operational risks to support underwriting and proactive risk management.

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Risk Improvement

Actionable recommendations, loss prevention review, and assessment of protection systems and controls.

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Valuation & Exposure Analysis

Risk grading, valuation support and exposure profiling with photographic and technical documentation.

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Statutory Fire Safety Audits

Fire safety audits with practical recommendations to enhance prevention and compliance.

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Loss Adjustment (General)

Loss adjustment across all general insurance claims, with objective evaluation and defensible reports.

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Major Claim Classes

Property, Engineering, Liability, Motor, Agriculture, Marine & Aviation, Guarantee, PA & Health, Business Interruption, Travel and more.

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General Claims Investigations

Authenticating circumstances of loss and verifying the correctness of claimed amounts.

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Motor Fire Forensics

Fire seat and spread analysis to deduce possible causation and eliminate moral hazards.

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WIBA & Liability Investigations

Work injury and liability investigations covering documentation, risks, mitigations and adequacy of cover.

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RTA, Theft & Bio Data Verification

Motor RTA investigations, theft investigations, fraud detection, and documentation/bio-data verification.

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Our Clients

Since inception, we have had the privilege to serve the following firms:

  • Intra Africa Assurance Company (Loss Adjustment, Investigations & Fire Forensics)
  • Madison General Insurance Company (Claims Investigations & Fire Forensics)
  • Takaful Insurance of Africa (Claims Investigations & Fire Forensics)
  • GA Insurance Company (Fire Forensics)
  • Old Mutual | UAP (Fireworks Safety Inspection)

Key stakeholders

Insurance Companies Brokers Corporates Public Sector

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Get in touch for instructions, assignments, and enquiries.

Vascoh Adjusters & Investigators

  • Location: Lonak Business Park, Kasarani, Nairobi, Kenya
  • P.O. Box: 65506-00607 KMT
  • Phone: 0720 610 993 / 0712 220 735
  • Email: vascohinfo@gmail.com
  • Hours: Monday – Friday: 8:00 AM – 5:00 PM

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